DPAS SCR: 02124

Regional Customer Assistant Role change

Change Request: New Role Design

Description:

USMC uses the DPAS role Regional Customer Assistant quite frequently, and specific Inquiries are not currently visible to users assigned this role.

The Inquiries that appear to be omitted from access include:

• Quality Control / Inspection Results Inquiry

• Appointment Inquiry

• Additional Info Inquiry

• Member Feedback Inquiry

• Stock Item Inventory Inquiry

Recommended:

Add the following inquiries to the Regional Customer Assistant role:

• Quality Control / Inspection Results Inquiry

• Appointment Inquiry

• Additional Info Inquiry

• Member Feedback Inquiry

• Stock Item Inventory Inquiry

• Inventory Adjustment Money Value Gain/Loss Inquiry

Mission Critical:
Adding additional processes to the Regional Customer Assistant role.

Benefits:

Users with the role will have access to additional processes to perform their job.

Frequency:

Daily

Users:

Anyone with the Regional Customer Assistant role.

The DPAS Program Management Office is proud to announce the name of the system will undergo a re-branding. The system that you have used for many years has grown into more than a Property Accountability system and is now being used by organizations outside of the Defense Department. To account for all capabilities within the system, the team has renamed the system to the Enterprise Logistics Management System (ELMS). Please bear with us as we update the support webpage and the training material over time. The update to the system is scheduled to be completed by Release 2025.2.4, which will deploy to the Production environment on 16 May.