DPAS SCR: 01557

• SCR Number
  01557
• Title
  Customer Requisition Modification
• DPAS Module
  Warehouse
• Reporting Organization
  Army: ASA(ALT)
• State
  New
• History
  Submitted: 6 December 2019
• Description

  Description
  When missing data attributes are required to be added to the Customer Profile in DPAS; if the customer due in has been generated there is NO WAY to take corrective action without a help-desk ticket. This is not effective in time management in achieving the capability of using an automatic system.

  Recommended
  Allow the customer to modify the due-in and reprocess the same transaction after taking correction action to address the Customer Profile errors. The Customer Profile items must be aligned to Army business rules, must be mandatory fields and have drop down fields with appropriate information to allow the customer to meet Army intent.

  Mission Critical
  This is mission critical, Army customers processed over 160 transactions (Due-in) in DPAS which currently are in a suspended state (ICP-DPAS). The customer profiles were not correctly processed with a Distribution Code (this is not a currently not a mandatory field in DPAS). This is causing delays with fielding missions in Europe.

  Benefits
  Adding the modification process to the customer requisition (due-in) would reduce reprocessing time, improve accuracy, and accountability aligned to audit.  This would also reduce the backlog and stream line items affecting Army logistics business processes.

  Users
  This would affect all the ASA ALT community -- users in DPAS (WM).