DPAS SCR: 02092

• SCR Number
  02092
• Title
  Reason Code Field For Individual Return
• DPAS Module
  Warehouse
• Reporting Organization
  NECC
• State
  New
• History
  12/13/2024
• Description
  Change Request: Process Improvement

  
  Description: We've received a request to create an additional (optional) field to the Individual Return process to allow them to specify a return reason/code to ALL issued items within an individual record that are being returned (i.e. transfer, separation, gear refresh, damaged gear, etc.). In result, it would give them the ability to view the return reason code when generating individual return reports.

  
  Recommended: During the Individual Return Process, the user should be able to select an optional return reason/code drop-down box similar to a Not Ret. Reason Code that currently exists. Once the return is complete, they should be able to view the return reason/code in a return report as an optional column within Grid Options.

  
  Mission Critical: NECCINST 5200.45

  
  Benefits: Having this capability would provide the users with the ability to see the reason an item was returned, track reasons for return, and forecast future issues.

  
  Frequency: Daily

  
  Users: All users who utilize the Individual Issue function.