M&U Officer

The Maintenance and Utilization (M&U) Officer role is often assigned to the person in charge of maintaining the Maintenance Activity. They can setup prerequisite components for M&U processes, create Work Plans, Schedule Preventive Maintenance for the creation of Work Orders and monitor the progression of Work Orders for the maintenance of assets. This role can also Dispatch assets in addition to tracking utilization and warranty/service/subscription data for assets.

Functions: For a complete list of accessible functions for this role, please refer to the Roles Spreadsheet.

DPAS eLearning Course: DPAS8010

M&U Officer w/o Work Plans

Allows access to all of the update programs in the Maintenance and Utilization application except work plans. For use by users with broad functionality in the application.

Functions: For a complete list of accessible functions for this role, please refer to the Roles Spreadsheet.

DPAS eLearning Course: DPAS8011

M&U Work Order Officer

An individual with access to processes utilized by the the Work Order Officer role. This role is often assigned to the person in charge of maintaining the Maintenance Activity. This role will allow the user to setup prerequisite components for M&U processes, create Work Plans and monitor the progression of Work Orders for the maintenance of equipment. This role focuses on the use of Work Orders, managing data required to maintain a Maintenance Activity such as creating Maintenance Teams and managing Operators/Technicians.

Functions: For a complete list of accessible functions for this role, please refer to the Roles Spreadsheet.

DPAS eLearning Course: DPAS8015

M&U Work Order Technician

An individual with access to Sub Work Orders in the Work Order process. This role has different types with varied access to Work Orders.

Functions: For a complete list of accessible functions for this role, please refer to the Roles Spreadsheet.

DPAS eLearning Course: DPAS8018

M&U Specialist

The Maintenance and Utilization (M&U) Specialist role has the ability to create and maintain Work Orders. The creation of Work Plans and Maintenance Teams are also included to support the Work Order process. Additionally, the user can maintain utilization data for assets. This role usually provides support to the M&U Officer.

Functions: For a complete list of accessible functions for this role, please refer to the Roles Spreadsheet.

DPAS eLearning Course: DPAS8020

M&U Dispatch Officer

The Dispatch Officer role is assigned to the person in charge of all aspects of dispatching assets within a Maintenance Activity. They can setup prerequisite components for the Dispatch processes, create Dispatches and monitor/update their progression throughout the Dispatch process. This role can also request Work Orders and track Utilization for assets which are Returned from Dispatch.

Functions: For a complete list of accessible functions for this role, please refer to the Roles Spreadsheet.

DPAS eLearning Course: DPAS8030

M&U Dispatch Specialist

The Dispatch Specialist role has the ability to create and maintain Dispatches. They can setup various prerequisite components for Dispatch processes, create Dispatches and monitor/update their progression throughout the Dispatch process. This role can also request Work Orders and track Utilization for assets which are Returned from Dispatch. This role typically provides support to the Dispatch Officer.

Functions: For a complete list of accessible functions for this role, please refer to the Roles Spreadsheet.

DPAS eLearning Course: DPAS8035

M&U Data Inquiry

The Maintenance and Utilization (M&U) Data Inquiry role has the ability to find information that is important in the M&U processes. They will have access to all M&U data records; including asset information, work plans, work orders, warranties, service agreements, usage, and historical data. The use of inquiries allows this role to define specific search criteria and view data in real-time or export it to review and manipulate on their PC.

Functions: For a complete list of accessible functions for this role, please refer to the Roles Spreadsheet.

DPAS eLearning Course: DPAS8040

M&U Reports and Forms

The Maintenance and Utilization (M&U) Reports and Forms role has the ability to to export and view important information throughout the M&U process. DPAS reports utilize predefined searches and allow the resulting data to be extracted to the user’s PC for review in Microsoft Excel.

Functions: For a complete list of accessible functions for this role, please refer to the Roles Spreadsheet.

DPAS eLearning Course: DPAS8050

Warehouse Management of M&U

An individual with access to processes that interact with the DPAS Warehouse Management module, which are typically considered upper-level processes and are not usually granted to individuals who do not already hold Officer-level roles. The user will resolve Inbound Resolution issues, create Work Plan Associations and request Maintenance Movement from the associated Warehouse.

Functions: For a complete list of accessible functions for this role, please refer to the Roles Spreadsheet.

DPAS eLearning Course: DPAS8090

Training Calendar

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