DPAS SCR: 02124

• SCR Number
  02124
• Title
  Regional Customer Assistant Role change
• DPAS Module
  Warehouse
• Reporting Organization
  USMC
• State
  New
• History
  4/1/2025
• Description

  Change Request: New Role Design

   

   

  Description:

  USMC uses the DPAS role Regional Customer Assistant quite frequently, and specific Inquiries are not currently visible to users assigned this role.
  

  The Inquiries that appear to be omitted from access include:

  • Quality Control / Inspection Results Inquiry

  • Appointment Inquiry

  • Additional Info Inquiry

  • Member Feedback Inquiry

  • Stock Item Inventory Inquiry

   

  Recommended:

  Add the following inquiries to the Regional Customer Assistant role:
  

  • Quality Control / Inspection Results Inquiry

  • Appointment Inquiry

  • Additional Info Inquiry

  • Member Feedback Inquiry

  • Stock Item Inventory Inquiry

  • Inventory Adjustment Money Value Gain/Loss Inquiry  

   

  Mission Critical:
  Adding additional processes to the Regional Customer Assistant role.

   

  Benefits:

  Users with the role will have access to additional processes to perform their job.

   

  Frequency: 

  Daily

   

  Users:

  Anyone with the Regional Customer Assistant role.