DPAS SCR: 01599

• SCR Number
  01599
• Title
  Appointment Inquiry
• DPAS Module
  Warehouse
• Reporting Organization
  USMC: CSP
• State
  Done
• History
  Submitted: 29 Apr 2020
• Description

  Description
  Currently when a clerk begins an Issue or return transaction and backs out of that  transaction without canceling the Issue or Return transaction this transaction will sit in the Appointment Inquiry as In Process which is making it difficult to get a good accurate service time report.

  Recommended
  Recommend that when an Issue or Return transaction has been sitting in process for 24 Hrs it is automatically canceled.

  Mission Critical
  Yes, having this functionality will help with the viewing of what is truly in process and what has been completed.  This will also help with proper metrics that are needed on a monthly basis.

  Benefits
  Having this functionality will help with the accuracy reporting of service time metrics.

  Users
  Yes All.

   

  Completed – Release 2021.1.2.1 – 11 June 2021